Privacy Policy

Information We Collect

Account Information

When you create a FlowIntent account, we collect:

• Email address
• Password (encrypted)
• Account preferences
• Usage limits and subscription status

Usage Data

To provide and improve our service, we collect:

• Chat conversations and queries
• Generated content and research data
• API usage metrics and costs
• Feature usage and interaction patterns

Technical Information

We automatically collect:

• IP address (for rate limiting and security)
• Browser type and version
• Device information
• Access times and session duration

How We Use Your Information

We use collected information to:

• Provide the service: Process your queries, generate content, and deliver AI Trust Audits
• Improve the platform: Analyze usage patterns to enhance features and fix bugs
• Enforce usage limits: Monitor API usage to prevent abuse and ensure fair access
• Communicate: Send service updates, security alerts, and respond to inquiries
• Secure the platform: Detect fraud, block malicious activity, and prevent unauthorized access

Data Sharing and Third Parties

We do not sell your personal information. We share data only in these limited circumstances:

• Service providers: Supabase (database), Upstash (rate limiting), and DataForSEO (SEO data) process data on our behalf
• AI providers: Your queries may be sent to Anthropic (Claude), OpenAI (GPT), or Perplexity for processing
• Legal requirements: We may disclose information if required by law or to protect our rights

Data Retention

We retain your data as long as your account is active. When you delete your account:

• Personal information is deleted within 30 days
• Anonymized usage data may be retained for analytics
• Backups are purged within 90 days

Security

We implement industry-standard security measures:

• Encryption in transit (HTTPS/TLS)
• Encrypted data at rest
• Row-level security (RLS) in our database
• Rate limiting to prevent abuse
• IP blocking for detected threats

Your Rights

You have the right to:

• Access: Request a copy of your data
• Correction: Update inaccurate information
• Deletion: Request account and data deletion
• Export: Download your content and research data
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, contact us at privacy@flowintent.com.

Cookies and Tracking

We use essential cookies for:

• Authentication and session management
• Security and fraud prevention
• Basic analytics (page views, feature usage)

We do not use third-party advertising or tracking cookies.

Children's Privacy

FlowIntent is not intended for users under 13. We do not knowingly collect information from children. If you believe we have inadvertently collected data from a child, contact us immediately.

Changes to This Policy

We may update this privacy policy as our service evolves. Material changes will be announced via email and prominently on our website. Continued use after changes constitutes acceptance.

Contact Us

Questions about this privacy policy or your data?

Email: privacy@flowintent.com